Privacy Policy
1. Introduction
Welcome to Royal Mirage Resort. We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or use our services.
2. Information We Collect
We collect personal information that you provide to us directly, such as your name, email address, phone number, and payment details. We also collect information automatically, such as your IP address, browser type, and usage data.
3. How We Use Your Information
We use your information to provide and improve our services, process your bookings, communicate with you, and ensure the security of our website. We may also use your data for marketing purposes with your consent.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your data with trusted partners and service providers who assist us in operating our website and delivering our services. These third parties are bound by confidentiality agreements.
5. Data Security
We implement a variety of security measures to protect your personal data. Our website uses encryption to safeguard your information during transmission, and we have strict internal policies to prevent unauthorized access.
6. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how you use our site and improve its functionality. You can manage your cookie preferences through your browser settings.
7. Your Rights
You have the right to access, correct, or delete your personal data. You can also object to or restrict the processing of your data and request data portability. To exercise these rights, please contact us at [email protected].
8. Children's Privacy
Our services are not directed at children under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have inadvertently received information from a child, we will delete it immediately.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant changes via email or a prominent notice on our website.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to read the privacy policies of any external sites you visit.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [email protected]. We will respond to your inquiries promptly.
12. Data Retention
We retain your personal data for as long as necessary to provide our services and comply with legal obligations. When we no longer need your information, we will securely delete or anonymize it.
13. International Data Transfers
Your personal data may be transferred to and processed in countries other than your own. We take steps to ensure that your information receives the same level of protection as it would within your country.
14. Consent
By using our website and services, you consent to the collection, use, and sharing of your information as described in this Privacy Policy. If you do not agree with our practices, please do not use our site.
15. Legal Basis for Processing
We process your personal data based on various legal grounds, including your consent, the necessity to provide our services, compliance with legal obligations, and our legitimate interests in maintaining the security and functionality of our website.